Privacy
Policy
At Active Health Brain & Body, we respect your privacy and are committed to being transparent about how information is collected and used when you visit our website or submit information through our online forms.
This Privacy Policy explains the information we may collect, how we use it, and the choices available to you.
1. Information We Collect
When you visit our website, we may collect information about how you interact with the site. This helps us understand how visitors use our website and how we can improve the overall experience.
This may include:
- The page you first visit when arriving on our website
- Which pages you visit afterward
- How long you spend on individual pages
- General website navigation and interaction activity
- The device or browser used to access the website
- Information submitted voluntarily through our contact or appointment forms
We use this information to better understand visitor behavior, improve our website, evaluate the effectiveness of our marketing efforts, and provide more relevant communications.
2. Website Usage and Visitor Behavior
We may use website analytics and similar technologies to understand how visitors interact with our website.
For example, we may review whether a visitor lands on the homepage and then visits a specific condition, service, contact, or appointment page, as well as approximately how long the visitor spends on those pages.
This information helps us understand which areas of the website are most useful to visitors and allows us to improve our website, content, and marketing campaigns.
We are interested in general website behavior and engagement. We do not use this information to personally monitor individual visitors beyond what is reasonably necessary for website operation, analytics, communication, and marketing purposes.
3. Form Submissions
When you voluntarily submit a form on our website, we may collect the information you provide, such as your:
Name, phone number, email address, selected condition or service, preferred appointment date or time, and any additional information you choose to provide.
We may record and retain form submissions so our team can respond to your inquiry, assist with appointment scheduling, provide information about our services, and follow up regarding your request.
Information submitted through our forms may also be used, where appropriate and permitted, to understand the effectiveness of our marketing campaigns and improve our communications.
Please avoid submitting information through a website form that you do not want transmitted electronically.
4. How We Use Your Information
The information collected through our website may be used to:
Understand how visitors use and navigate our website; improve website content, design, services, and user experience; measure the effectiveness of marketing and advertising campaigns; respond to inquiries and appointment requests; communicate with individuals who have requested information from us; and improve the relevance of our marketing communications.
We do not sell your personal information to other companies, organizations, data brokers, or individuals.
5. We Do Not Sell Your Data
Active Health Brain & Body does not sell, rent, or trade your personal information to third parties.
Information collected through our website is intended for our own business, communication, website-improvement, and marketing purposes.
We may use trusted service providers that help us operate our website, manage forms, analyze website activity, communicate with visitors, or support our marketing systems. These providers may process information on our behalf as necessary to provide those services, but they are not authorized by us to sell your information for their own purposes.
6. Cookies and Analytics Technologies
Our website may use cookies, analytics tools, tracking technologies, or similar technologies to understand website activity.
These technologies may help us determine which pages are visited, how visitors move through the website, how long they remain on certain pages, and whether they complete actions such as visiting the appointment page or submitting a form.
This information is used to improve our website and evaluate our marketing performance.
Depending on your browser or device settings, you may be able to block or delete cookies through your browser preferences.
7. Marketing Communications
If you provide your contact information and consent to receive communications, we may contact you regarding your inquiry, appointment, services, educational information, promotions, or other relevant information from Active Health Brain & Body.
You may request that marketing communications stop at any time.
For text messages or email communications, any applicable opt-out instructions provided with the communication should be followed.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect information collected through our website.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Visitors should therefore use appropriate care when submitting information online.
9. How Long We Keep Information
We may retain website analytics information and form submission data for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, analyzing website performance, and improving our marketing and services.
Information may be deleted or anonymized when it is no longer reasonably needed, subject to applicable legal, regulatory, or operational requirements.
10. Third-Party Services
Our website may use third-party services that support website hosting, analytics, form processing, communications, advertising measurement, or other website functions.
These providers may receive limited information when necessary to perform services on our behalf.
Their handling of information may also be governed by their own privacy policies and applicable agreements.
11. Your Privacy Choices
You may contact us if you would like to ask questions about information you have submitted through our website or request that we update or delete information where applicable.
You can also adjust browser settings to control cookies and certain tracking technologies.
12. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate authorization from a parent or legal guardian.
If we become aware that information has been submitted improperly by a child, we may take reasonable steps to remove it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technologies, or applicable requirements.
When changes are made, the updated version may be posted on this page with a revised Last Updated date.
14. Contact Us
If you have questions about this Privacy Policy or how information collected through our website is handled, please contact:
Active Health Brain & Body
6710 Winkler Rd #1
Fort Myers, FL 33919
Phone: (239) 482-8686